Jackson
Pingel

Four-person student team · Utah State University · Figma

USU Dining App — Interface Redesign

The brief was to find every UX and UI problem in the university's dining app, then redesign it. We rebuilt how it worked and how it looked, in the same pass.

• Audited the existing app end to end and catalogued its UX and UI failures — that inventory became the redesign brief.
• Reworked the experience and the visual design together, rather than restyling flows that were already broken.
• Added guest access. The original assumed every user had a student account, which left visitors and non-students with no way in.
• My contribution: cutting the number of clicks needed to move between pages, and producing new logo work for the app.

What I'd do differently Finish the prototype and run it with real users, iterating on their feedback rather than stopping at handoff. I'd also add back navigation — you can move forward through the app, but there's no way to return to the home screen.

Course project — the prototype is a partial build and several flows were never finished. Linked as-is.

Open the Figma prototype ↗

Web designer · Helperly → The Grandkids · Webflow

Helperly → The Grandkids

The company rebranded, and I handled the UX and UI overhaul that came with it — rewriting the site's copy and restructuring how its sections flowed.

• Overhauled the site's UX and UI through the rename, rather than reskinning the structure that was already there.
• Cut and rewrote site copy so each section made its point faster.
• Resequenced sections so the page moved in the order a visitor actually needed.
• Produced the brand collateral that carried the new identity into print — business cards, employee ID badges, and lanyards.

Site archived — the company dissolved in March 2026.

View the archived site ↗

Therapeutic Recreation Technician · Utah State Hospital · HTC Vive

Therapeutic VR Program

Psychiatric inpatients needed treatment-mall hours. VR became a way to deliver them — so I took a program a previous undergrad had started and built it into something that ran without me in the room.

• Turned an inherited, ad-hoc setup into a repeatable session: a patient walks in, picks a game, and starts.
• Wrote a short in-place explainer for the headset so patients could begin on their own, with hands-on help available for anyone who struggled.
• The outcome: patients got into sessions without much explanation, and my supervisor ran the program independently on days I wasn't there.

What I'd do differently Design the physical space around it. The HTC Vive's sensors had to be set up and torn down for every session. With a dedicated room, the whole thing collapses to: turn on the laptop, put on the headset.